Houzz Reviews

Houzz is the new way to design your home. Browse 16 million interior design photos, home decor, decorating ideas and home professionals online. Based on 4 customer reviews from our shopper community, Houzz's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

4 Reviews

Overall Rating

5 Stars

4

4 Stars

0

3 Stars

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2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (4)
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orangeladybug838
January 10, 2021
"Perfect print for our small home"
Perfect print for our small home. Feeling excited to own this very soon. Thank you.
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Roberto.Roberts
December 10, 2020
"amazingly thoughtful curations"
An amazingly thoughtful and beautifully curated selection of all items to make your home or space shine.
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MattieHawkins
November 11, 2020
"Easy to navigate site."
Easy to navigate site.
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ticklishdog370
September 17, 2020
"Beautiful walkway and wall"
I could not be more thrilled with my new walkway. Jeremy is a craftsman - the stone work is gorgeous. Not only is the walkway and retaining wall beautiful, he pays attention to practical issues like water runoff and impact to surrounding structures. In addition to all this he is a great guy, completely trustworthy and extremely fair in pricing. The bottom line - do not hesitate to go with Russell Masonry you will not regret it.
Questions & Answers
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It looks as though you've received numerous poor reviews. i am concerned. can you explain how the ratings appear so low, as well as, how you are addressing the issue?

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smallpanda477
June 25, 2020

“The poor reviews seem to deal with delivery issues. I was hoping to order 8 dining chairs from Houzz, however after placing my order on April 18 and not having received it yet, June 25. Yet my account was charged on May 22.”

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I am a concerned about the bad reviews i'm reading as i am on the verge of ordering a 31x19 vanity top for a bathroom cabinet. i also want to know if it comes in any other color other than white. first, however, address the reviewers' complaints. it instills little confidence in ordering other products as well.

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AndrewOlson
April 17, 2020

“Avoid them ..they are frauds, they Dont provide what you purchase and then don't respond to emails in an effort to rectify their errors”

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I am a concerned about the bad reviews i'm reading as i am on the verge of ordering a 31x19 vanity top for a bathroom cabinet. i also want to know if it comes in any other color other than white. first, however, address the reviewers' complaints. it instills little confidence in ordering other products as well.

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Douglas.Harvey
March 04, 2020

“Avoid them. They are frauds, they Dont provide what you purchase and then don't respond to emails in an effort to rectify their errors”

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Do pro's have editorial access to the reviews made about them?

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AlexaHenderson
April 05, 2019

“NO, apparently not. We are a Professional, with Houzz.com for over 7 years. They've completely changed now that they basically sell furniture. There is NO customer service. They renewed our contract without telling us, then said we would have to pay a 4 month penalty to cancel the contract we did not sign! We've had a bad review written on ANOTHER contractor, not our company, not our project, and we can't get a phone call or an email response to try and get it taken off. I will have to cancel my credit card with Houzz in order to cancel them and never do business with them again. We received 3 leads, average, per month. We pay $375 a month. Houzz.com is a SCAM. Beware.”

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